Room Rates: Rates and offers are based on double occupancy and subject to availability. Rates do not include taxes or gratuities. Special offers cannot be combined with any other offers, discounts, or promotions. Additional persons are $95.00 per person per night.
Reservations include accommodations, breakfast, in-room Keurig coffee, tea and cocoa, Pellegrino sparkling water, Fiji water, luxury toiletry amenities and a daily room refresh upon request. See our website for a complete list of add-on’s to customize your experience.
Minimum Nights: A two-night or three-night minimum stay is required on weekends (i.e., Friday/Saturday or Saturday/Sunday), on holidays, or during special events at the inn, cottages and cabins.
Reservations & Payments: When making a reservation online, you will be required to provide a valid credit card (Visa, Mastercard, Discover, or AMEX). Full payment in advance is required for all reservations and will be charged to the card provided.
Check-In/Check-Out: Check-in is anytime after 4:00pm. Check-out is by 11:00am.
Smoking: The Iris Inn property is completely smoke-free. This includes vaping, tobacco or cannabis. Should you choose to smoke in your room, deck or anywhere on the property, you will be charged a minimum cleaning and damage fee of $250.00.
Room Refresh: Please contact the innkeeper on duty by calling the office at 540-943-1991 between 8am-7pm to schedule your complimentary room refresh. You can also schedule your daily room refresh by using the in-room SuitePad located on your nightstand by your bed. Room refreshes are available upon request only from 11am to 1pm. Your room refresh will include making your bed if it is free of your personal belongings, trash removal, changing out the towels, restocking the coffee pods, and washing and drying any dirty dishes. We do not enter your room unless you request it.
Children: The Iris Inn is a romantic couples getaway. Our accommodations are not designed with small children in mind. In consideration of other guests, we do not allow children under 10 years of age, infants, or toddlers at the inn. Children 10 years of age and older are charged as adults and are subject to room occupancy limits. Children are welcome in our two family friendly cottages, Deep Woods Cottage and Garden Path Cottage.
Lost Items: The Iris Inn is not responsible for lost, damaged, or stolen personal items. Should any guests lose personal belongings, if recovered, the item will be recorded as ‘found’. The Iris Inn will make a reasonable effort to contact the guest if an item is left in the Inn’s guest room after the guest has checked-out which will be placed in our Lost & Found safety box. We will ship items back at the owner’s expense including a shipping and handling fee. Any items in the Lost & Found, which are not claimed within thirty (30) days, will be donated to a local charity or discarded.
Damages: Guests agree to be responsible and reimburse the Iris Inn for any damage done by the client or client’s guest to the property. The Iris Inn will not assume responsibility for the damage or loss of any merchandise or articles in the Inn before, during, or after your stay
Pets: Pets are permitted in two designated pet-friendly cottages, Deep Woods Cottage and Garden Path Cottage for a $95.00 non-refundable pet fee per pet per night. The pet fee includes deep-cleaning of each cottage prior to the next guest’s arrival. Acceptable pets ONLY include dogs. A maximum of two dogs per cottage are allowed. Animals of any other species are not permitted on property. Iris Inn welcomes Service Animals at any time. In this case the pet fee does not apply.
Amenities provided for your pet include dog towels, dog blankets and treats. Proper clean-up and disposal of pet waste is required. Pets are not permitted in the main building or any other cabin or cottage. When outdoors, pets must be on a leash, in a carrier or held in arms. Pets are not to be left unattended in a cottage at any time, unless kept in a travel carrier or cage. Pet owners are responsible for any additional cleaning fees or damages to the Iris Inn property. Iris Inn reserves the right to remove any pet for improper behavior, including, but not limited to, excessive barking, biting, evidence of disease or urination or defecation in public areas. Maximum weight per dog must not exceed 45 lbs.
Visitors: The Iris Inn property is for registered guests only. We ask that you do not entertain visitors on the Iris inn property while you are our guests. We strive to offer all of our registered guests a 5 Star Experience while maintaining a peaceful, relaxing atmosphere throughout the property. If you have a visitor that wants to meet you at the Iris Inn or pick you up or drop you off, please have them register with the Innkeeper on duty. All visitors must depart the property no later than 8pm
Office Hours: Iris Inn Office Hours are from 8am – 8pm daily. After hours Inn related emergency service is available. Please call 911 for all life-threatening emergencies. If you require after office hours assistance please call 540-471-3566
Changes or cancelations to reservations made with all Online Booking Agencies (Airbnb, Booking.com, Expedia, Hotels.com, BedandBreakfast.com, etc) must be made with the agency where the reservation was made.
Cancellations made at least 7 days in advance of a scheduled arrival will be refunded, less a 10% handling fee, or fully exchanged (100%) for a gift certificate to be used at a future date.
Reservations cancelled 6 days or less will be refunded if we are able to re-book your room for another guest in the full amount, less a 10% handling fee. Any nights that are not re-booked will be nonrefundable.
All cancellations must be made by phone to be valid. Reservations made with an Iris Inn Gift Certificate will be refunded in the same form. All credit card refunds must be made to the same card used to book the reservation. The Iris Inn does not offer refunds for early check outs.
Iris Inn Gift Certificates are considered to be a form of payment. Iris Inn Gift Certificates can not be exchanged for cash or refunded to a credit card and may only be used for Iris Inn Accommodations
Iris Inn is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of our website to ensure we provide equal access to all of our users.
To help us make the Iris Inn website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, Iris Inn reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.
*According to federal law as found on https://www.ada.gov/taman3.html, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.
All other properties may be subject to title III requirements.
We’ve worked hard on the Iris Inn website and believe we’ve achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.
If you enjoyed using the Iris Inn website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
Email us at innkeeper@irisinn.com
Call us at (540) 943-1991
© Copyright 2024 Iris Inn.
